Processing Solutions



  • Open Item system

  • Daily caller box pickup from post office

  • Daily deposits

  • Single and multiple check payments

  • Exception items - check-only payments are no problem

  • Automatic payments

  • Hot items (legal-hold accounts, etc.) - holds can be placed on individual accounts so payments are forwarded to you for special handling


  • Personal service is our motto. Quick response time to customer inquiries or requests

  • Staff is available for personalized service Monday through Friday, 7:00 a.m. to 7:00 p.m. Our system is available for your use 24 hours a day, seven days a week.

  • Courier service is available between your office and our office daily or weekly


  • Homeowner statements can be mailed out monthly, bi-monthly, quarterly, semi-annual, or on an annual basis

  • Statements can be open-item or balance-forward on an individual basis

  • OCR-readable statements

  • Statements have 10 lines of 79 characters available for your monthly messages

  • Mail your newsletters or advertisements with the statements

  • Past-due statements available


  • Variety of cash receipts to meet your needs

  • Inquiry - available as open-item or in chronological order

  • Late charges and finance charges

  • Aged delinquency reports and delinquency analysis by category of charges

  • Monthly invoice registers for your tracking needs

  • Variety of homeowner listings to meet your needs

  • Adjustment registers and prepaid reports

  • Voting lists

  • Labels

  • Detail accounts receivable reports

  • Resident status reports (rental properties)

Homeowner Requests For Service

  • Auto-fax service requests to vendors

  • Telephone information on service request calls also update homeowner receivable database

  • Vendor listings

  • Tracking/status reports